Dear Valued Guest,Thank you very much for your kind feedback and recommendation. We are delighted to know you enjoyed our service, amenities, and the peaceful atmosphere of our location.We appreciate your kind understanding and feedback regarding service follow-up, and we will continue working to ensure an even more seamless experience. We’re also pleased that the late check-out, sauna, and swim added extra comfort before your flight.We truly look forward to welcoming you back for another relaxing stay.Kind regards,Vu Thuy LyFront Office Manager
Dear Valued Guest,Thank you very much for your feedback. We are glad to know that you enjoyed our elegant environment, spacious and tidy room, and the comfort of the bedding for a restful night’s sleep.Your compliments on our warm and attentive front desk service truly mean a lot to us. We also appreciate your feedback regarding service, as it helps us continue to improve.Thank you for your recommendation, and we look forward to welcoming you back on your next visit.Kind regards,Vu Thuy LyFront Office Manager
Dear Valued Guest,Thank you very much for your outstanding review. We are truly delighted to know that you enjoyed the quiet and elegant atmosphere, as well as our amenities, cleanliness, and service.Your kind words mean a great deal to our team, and we sincerely look forward to welcoming you back for another exceptional stay.Warm regards,Vu Thuy LyFront Office Manager
Dear Valued Guest,Thank you so much for your kind comments regarding our serviced apartment concept, food quality, and service. We are pleased to know that you enjoyed both breakfast and dinner during your stay.We sincerely apologize for the noise disturbance caused by the nearby construction. This project is currently being accelerated by the local authorities, and we truly appreciate your understanding during this time. We hope to have the pleasure of welcoming you back for an even more comfortable experience in the future.Warm regards,Vu Thuy LyFront Office Manager
Dear Valued Guest,Thank you so much for your review. We are delighted to know that you appreciated our new and clean facilities, as well as the friendliness of our team.Regarding the surrounding area, our team is always pleased to assist with transportation arrangements and recommendations to help ensure your convenience during your stay. We look forward to welcoming you back in the future.Kind regards,Vu Thuy LyFront Office Manager
Dear Valued Guest,Thank you so much for sharing your feedback. We are pleased to know that you were satisfied with our cleanliness and service. We sincerely apologize for any inconvenience caused by the surrounding construction, which is temporary. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future.Kind regards,Vu Thuy LyFront Office Manager
Dear Feitongxunchang151,Thank you very much for your feedback. We are delighted to hear that you enjoyed our location near West Lake, the convenient transportation options, and particularly our breakfast offerings. We also appreciate your comment regarding the distance from the Old Quarter, and we are pleased that the surroundings contributed to a more relaxing stay.Your feedback is truly valued, and we look forward to the pleasure of welcoming you back in the near future.Warm regards,Vu Thuy LyFront Office Manager
Dear Valued Guest,Thank you very much for your wonderful review and perfect rating.We are pleased to know that you enjoyed our apartment facilities and convenient location.We look forward to welcoming you back to Oakwood Residence Hanoi.Kind regards,Vu Thuy LyFront Office Manager
Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to know that you were pleased with our service, breakfast, and facilities.Your kind words are truly appreciated and will serve as great encouragement to our team. We look forward to welcoming you back to Oakwood Residence Hanoi for another pleasant stay.Warm regards,Vu Thuy LyFront Office Manager
Dear Mr. John Alexander,Thank you for sharing such a lovely review of your recent stay with us. We’re thrilled to know that you enjoyed your time at Oakwood Residence Hanoi — from our helpful team who made your early check-in possible, to the relaxing moments exploring the Tay Ho area on our complimentary bicycles.It’s wonderful that you appreciated the spacious balcony views and our delicious food offerings. Your kind words mean a lot to us, and we truly look forward to welcoming you back for another memorable stay.Warm regards,Vu Thuy LyFront Office Manager
